All Policies and Privacy

PRIVACY POLICY
We will never share or sell your information with any third party. Your name, email, phone and address will be used solely for order-related communication and shipments. We do not store credit card information, which is run securely to prevent interception by third parties. We use Google Site Stats for tracking sales made through our Google ads. Though none of your personal information is being used or recorded in any way, you may disable this cookie if you wish.

REFUNDS
You have (30) thirty days from the date of purchase to return your items. If (30) thirty days have passed since your purchase date, we will be unable to offer a refund.

To be eligible for a refund, item(s) must be returned, unused and in the original packaging. Once your return is received and approved, you will be notified via email that a refund will be processed back to your original form of payment. The refund will post to your account within 7-10 business days dependent upon your financial institution.

If you do not see your refund in you account right away DON’T PANIC. Prior to contacting us double check you initial payment account, contact your bank or credit card company. Please remember it takes several days for a credit to process and post to your account.
Once you have taken the above steps and still have questions, please contact us at d8yetibles@gmail.com.

RETURN POLICY
We accept returns in sellable condition in all original packaging within 30 days of purchase for a full refund minus all shipping costs. All returns must be authorized first by phone or email.
Custom-made and special-order items are not returnable.
We cannot guarantee that a product’s color will match exactly what you see on your computer screen, as all screens are different. If you are unsure of how a product will look in real life, we encourage you to contact us for more information before placing your order.
In the rare event that an item arrives damaged or defective, the customer is responsible for letting us know via phone or email within 24 hours of receipt. The customer is to save all packaging and shipping materials until notified otherwise.
Customers may cancel an order at any point prior to shipment. If an item has already been processed for shipment, cancellation is no longer an option. Unfortunately, we are unable to cancel custom-made and special-order items.

SHIPPING POLICY
Most items are in stock and ready to ship. If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.

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